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Tag Archives: Service for Mercedes Benz

Results Are In: Independents vs. Dealerships

Results Are In: Independents vs. Dealerships

Consumers Trust Independent Shops Over Dealerships for Car Repairs. Original article from can be found here. A few months ago did an online month long survey of 3,000+ car owners on their feelings towards both Independent Repair Facilities versus the Dealerships, the results were astounding and speak clearly for themselves.

"... "It is no secret that consumers are holding onto their vehicles for record lengths of time, meaning more and more visits to the repair shop or dealer service center," said Brian Hafer, VP of Marketing for "We conducted this snapshot survey to provide a window into how today's car owners feel about their repair shop/dealership service center options, and found that price and relationships are making consume
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