I love my cars and am very picky with where I service them. After a string of disappointing - and some infuriating - experiences, I am happy to have found RSW. They have been careful, thorough, fair, and honest about the repairs and services that my cars needed: they have made me aware of maintenance needs or other issues and provided objective assessments of what needed to be done vs what could have waited, taken the time to explain how problems originated and how they could be avoided in the future, and provided options for addressing these issues. Recently, my Lexus had a vibration seemingly coming from the front left tire. When I took it to RSW, they evaluated it and identified that the tire was starting to develop a flat spot from sitting too long, which likely caused the vibration. They suggested rebalancing that tire, since the flat spot was not a safety concern at that stage. It turned out to be a very effective solution (other than replacing the tire or rebalancing all four tires). I have been impressed with the value and attention RSW places on me as a customer, and I gladly recommend them to anyone who cares about their vehicles and wants honest/expert assessments of their car’s service needs.