Once again, RSW delivers and comes through superlatively. Due to a rear tire issue that developed prior to the visit, and which I alerted RSW to, the pre-scheduled maintenance (fluid changes) became problematic due to the fact that the tire could not be plugged (due to inner sidewall damage that RSW discovered), the tire was no longer being made, and there were no "all season" rear tire sets to be found.RSW appreciated that I did not want a "quick fix" and buy a set of 4 summer tires, only to have to replace them in another 4 months or so with a set of 4 winter tires. The expense and inconvenience would have made this option simply impractical. John went out of his way to troll the internet and at 9PM that evening, e-mailed me with news that he located a tire at a warehouse in NE Philadelphia. RSW not only displayed the typical expert skills in the work on my Porsche, but delivered absolutely top-notch service and a real concern for my safety on the road.Although I now live in the Boston area, I continue to bring my car to RSW; there's simply no business here that comes close.