After doing much research into how to resolve my leaking transmission, not until contacting RSW, speaking to Pat at length, did I have confidence in my selection for them. I had reached out to numerous facilities, becoming skeptical during initial contact. My first call to RSW, pleasantly greeted by Ally, and a return call that afternoon. Impressive. The conversation was very reassuring that these guys knew what they were talking about. So I towed the VW CC 80 miles, (thanks AAA). Very professional interaction, frequent updates, and now that I have the car on the road again, I can say excellent work too. Good Job Mike. The pricing was fair, but less than half of what a dealer would charge. Frankly, the three VW dealerships were lame as compared to the customer service conversations with RSW. Im totally sold, RSW was the answer my CC needed. Thank You.